Shipping policy

Shipping Policy

1. Shipping Methods and Costs
Shipping costs are automatically calculated at checkout based on the size and weight of your order. We partner with leading shipping carriers to provide you with the best possible rates.

2. Handling Time
All orders are usually processed within 2-4 business days. Orders are not shipped or delivered on weekends or holidays.

3. Delivery Time
The estimated delivery time will vary based on your location and the shipping method chosen at checkout. Please note that these are estimates, and actual delivery times may vary.

4. International Shipping
We currently don't offer shipping outside of Australia

5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order through our website or the carrier's website.

6. Delivery Issues
If you experience any issues with your delivery (e.g., delayed, lost, or damaged packages), please contact us at our website and live chat. We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Changes to this Policy
We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page with an updated effective date.

We strive to ship all around the country but there might be the small possibility that we are unable to ship to certain remote areas. Please send us a message and we will do our best to try and work out options for you.